RackNap for Domain Sellers

RackNap, with its integration with leading domain platforms like OpenSRS, LogicBoxes, and more, empowers you to sell domain names, and manage all associated business functions, including domain pricing, billing, inventory, client management, support, sales and more from a single panel.

Business Automation Platform for
Domain Name Sellers

You need automation to sell not only domain names, but other web hosting services to your customers. RackNap is a complete web hosting management software that helps you to sell and manage domain names and all your other services from a single platform.
Sell all at one place

Sell domains, SSL, backup, email and more services to establish your business successfully.

Integrate as needed

With RackNap, an all-encompassing platform, integrate software of your choice.

Why RackNap?

One platform that can enable you to sell whatever you can think of, with domains!

No Run of the Mill Platform –
RackNap Evolves with You!

Modern and smarter approach to selling domain names

  • You get an admin panel to manage all domains purchased by your clients.
  • View all the details about registered domains, including registration date, billing cycle, due date, renewal date and more.
  • Perform domain administrative tasks like transfer, renew, modify contact details, EPP code, DNS management, email forwarding, domain forwarding and more, from one panel.
  • Send welcome mails or notification mails related to the domain names to the customer, automatically.

Control in your hands – sell domains on your terms

  • RackNap Settings section empowers domain sellers to set their own pricing and terms.
  • Configure TLDs and set domain name pricing for different domain name registrar modules.
  • Create categories to display domain names under different sections on your marketplace.
  • Define/edit TLD name, grace period, redemption period, restoration price, application fee and TLD features.
  • With GTLD master, add/edit details of different GTLDs as needed.

Self-service customer panel for simplifying support

  • RackNap's simple to use customer panel helps customers manage their relationship with you, while getting self-help options for quick issue resolution.
  • Customer gets to see all his domain service details – order, billing and support related information at one place.
  • He gets quick access to billing information – ledgers, orders, invoices, receipts and more.
  • He gets quick links to place orders, renew domains, add funds, raise support tickets, directly from his panel.
  • He can do tasks like DNS management, email/domain forwarding, managing name server, enabling privacy and theft protection for his domain name(s) all by himself.

Support process management for domain customers

  • Intelligent tracking of customer communication across all channels – mails, SMSs etc.
  • Automatic ticket assignment with automatic escalations per set parameters, to meet SLA.
  • Intelligent, real -time support management with mail and call routing to available CSR.
  • Complete visibility into client details and services to CSR for providing better support.

You can sell many more services with RackNap, book a demo
to know more.